Covid Restrictions News

We are still here to help

While we are subject to Tier 4 Covid restrictions our stores are closed, but we are still here to help.

Click and Collect

While we are subject to Tier 4 Covid restrictions Click and Collect is available from our Newcastle store, 9.30am to 5.00pm, Monday to Friday.

We will operate a dedicated click and collect area in the store, allowing a swift and safe collection process.

Here’s how to get in touch:

By phone

Call our Newcastle store on 0191 232 1356
We are available Monday to Friday 9.30am to 5.00pm

Can’t get through?
All our team must be busy! Leave us a message and we’ll call you right back.

Out of hours?
Leave a message with a good time to call and we’ll be in touch.

By email

Fill in our contact form with your details and query and we will aim to respond within 24 hours.

Video Calls

Let’s face it, not many of us knew what Zoom was before March, but it’s a great way to connect. If you’re interested in one of our instruments but would like to see and hear it without coming in to one of our stores,  and maybe compare two or three different options, we can arrange a face to face video call on the platform of your choice.
Send us a contact form or give us a call and we’ll arrange a suitable time.


And of course we are still delivering as usual.

Royal Mail, our couriers and specialist piano movers are all still working and ensuring their deliveries are Covid-secure